Do I need a prescription?

ELITONE® is FDA-cleared for use without a prescription.

How do I use ELITONE?

ELITONE is used at your convenience and in the privacy of your home. A GelPad is placed on your perineal (pubic) area, connected to a tiny controller. You put on your clothes and start treatment by pressing a button on the controller. You will feel your pelvic floor muscles tighten, hold for a few seconds and then release. During treatment, you can walk around and keep on with your busy life. After 20 minutes it turns off automatically.

You can also reference the User Manual that comes with the ELITONE device for easy to understand directions or view our how to start using ELITONE video.

What does the therapy feel like?

Women report a tingling sensation where the GelPad contacts the skin. Then internally you should feel tightening.  Six seconds of “hold” and then there are six seconds of “rest.”  This repeats 100x for a complete workout.  A few minutes into the workout, your skin may feel a little numb.

This treatment is based on a proven pelvic floor therapy called electrical muscle stimulation (also known as EMS or E-Stim). The device sends a similar signal (current) that your brain uses to tell muscles to contract. ELITONE’s signals are specially developed to: 1) go through the skin comfortably unlike low-frequency devices like TENS 2) treat stress incontinence (although it does send the urge incontinence signals- it is not FDA approved for that) 3) be safe – it’s been tested and has passed.

How long do the effects of ELITONE last?

It varies by individual. Most women see a continued reduction in leaks after the initial 6-week therapy, but we recommend periodic follow-up treatment sessions. For some women, this may be 3-4 sessions after a few months.  For others, this may be a weekly session for “maintenance.” After using ELITONE, some women may have a better understanding of how to activate the correct pelvic floor muscles and as a result, Kegels becomes an easy and effective maintenance option.

Do I need to shave?

The gel used in the GelPad is designed to go over hair and not pull hair upon removal.  However, there does need to be good skin contact.  About half the women in our clinical study said they shaved or trimmed hair for better results.

Can I use ELITONE if I...

Am overweight?

Yes, our studies have found no correlation between weight and efficacy.

Have a sling?

Yes, it could be used with the sling in place.

Have an IUD?

ELITONE can be used with hormonal IUDs (Mirena, Kyleena, Liletta, and Skyla) and cannot be used with the copper IUD (Paraguard).

Had a hysterectomy?

A hysterectomy would not affect the use of the ELITONE device, as the pelvic floor muscles are still intact.

Have prolapse?

We can’t make any claims about prolapse.  For early stages of prolapse, many doctors recommend Kegel exercises, but please check with your doctor if that is what he/she recommends. This device does Kegel exercises longer and stronger than you could on your own, so if your doctor has recommended that you do Kegel exercises, this could help.

Have urge incontinence

Many women have both stress and urge incontinence, and the device does send out both signals.  Many women do say it helps with their urgency and night wakings (which you can review on the Reviews page). However, we are only FDA cleared for stress incontinence, and if you have NO stress incontinence this device is not for you.

Please review the Indications and Contraindications for other situations.

Will this feel like Kegel exercises? They didn't work for me.

Some women report similarities to Kegel exercises, but not all. A common reason for Kegels not working, according to one study published by Henderson, et al, is a quarter of women do not perform Kegels correctly. They either contract the wrong muscles or fail to hold the contraction long enough, often because the muscles are already so weak.  ELITONE does the Kegels longer and stronger than you can on your own.  ELITONE also focuses on the muscles surrounding the urethra, instead of the entire pelvic floor structure.

If I use it more will I get faster results?

Perhaps.  The biggest controllable reason we saw with the speed of improvement is how high of an intensity one chooses to treat at and consistency with treatment. You can treat more than the recommended  schedule.  However, keep in mind your pelvic floor muscles need to recover after a “workout”, and just as with regular exercise, it’s possible to fatigue the muscles from overdoing it, reducing benefit.

How can I afford this?

We understand this is a major purchase.  But we believe so strongly that you should get treated early while you can with simple conservative measures, that we have partnered with PayPal and Splitit to provide flexible options for payment.  See FAQ below on how to sign up.

Another option is to pay with HSA/FSA accounts.  (See below for those options.)

In the end, you already are paying for your incontinence. An NIH study showed that the average annual cost of not getting treatment is $750/year from pads and extra laundry.  Also, muscle is never static, which means that if you don’t actively contract the muscles, symptoms will get worse. There will be a point where you can never completely get it all back (muscles and ligaments stretch too much.)  Therefore we urge you to get treatment early!

How do I pay in monthly installments with PayPal?

With PayPal Credit you can pay no interest for 6 months. If you need lower payments, you can do that with an interest fee for longer than 6 monthly payments. 

Goto Checkout Page → Proceed to PayPal

Login to PayPal

Under Pay with → +Apply for PayPal Credit

Confirm billing address → Continue

Enter Personal information (date of birth, SSN last 4 digits, phone, annual income after taxes) → Agree

Review terms (If 6 months or less then it should be 0% interest) → Agree and Apply

How do I pay in monthly installments with SplitIt?

Splitit is different because it is NOT a loan that requires a credit check. Splitit charges your VISA or MasterCard in monthly intervals until the full payment is paid. No interest or fees from Splitit

  • At the time of purchase, you will only be charged for the first payment. The remaining balance will be held on your credit card. After each monthly payment, the amount held from your available balance will be reduced to the new remaining balance (the held amount might appear as “pending”).

Goto Checkout Page → Proceed with Splitit

Is ELITONE covered by insurance?

Some insurance providers cover the cost of ELITONE, but we do not process insurance payments. You will purchase ELITONE and then submit the invoice to your insurer for reimbursement.

Insurance companies have different coverage requirements.  You may need evidence that you’ve tried Kegel exercises for at least 4 weeks. It may be helpful to have your doctor complete a Detailed Written Order.

When calling to discuss ELITONE with your insurer, ask whether they cover “Non-implanted Pelvic floor Electrical Stimulator” HCPCS/DME code E0740.

Medicare: ELITONE is approved for reimbursement by Medicare. The out-of-pocket cost is about $130 spread over 13 months.  With Medicare you are renting the product rather than buying it outright.

Learn more here.

What are FSA and HSA?

Flexible spending accounts (FSA) and health savings accounts (HSA) are programs that allow you to set aside money (before taxes) for specific health care expenses. If you’re unsure whether or not you have an FSA or HSA, please check with your employer/HR or insurance company.

At the checkout, enter your FSA or HSA card information like you normally would with any debit/credit card. If you do not have a card for your FSA or HSA account, check out using your normal credit card and get reimbursed directly from your FSA/HSA provider.

Many accounts don’t “roll-over” from year to year, please direct any questions specific to your personal plan and expiration date to your employer/HR or insurance provider.

Can men use ELITONE?

The GelPads are designed to fit the female anatomy. In the future, we hope to offer a similar product for men. Contact us to stay in the loop and be notified when available.

Use with pregnancy and after childbirth?

You should not use the device during pregnancy.

After childbirth, the ELITONE is perfect to help you “get your normal back” quickly.  We recommend waiting 6 weeks after you deliver, but please talk to your doctor about using it earlier.

For those planning on getting pregnant, and wondering if they should wait until after they deliver,  we encourage you to have a strong pelvic floor BEFORE you deliver so that you can recover quickly. Also, the ELITONE does help teach which muscles to contract, which can help your Kegel exercises during pregnancy.

Will this help with prolapse?

The pelvic floor muscles do a lot to support everything above it, including the uterus and bladder. As the muscles get weak, often the organs above it start to drop (prolapse).

If the condition is mild, often Kegel exercises are recommended to help support the organs. If this is the case, ELITONE may help, as that is what the device does.  However, if the prolapse condition is severe, the less likely ELITONE will help.  Please consult your doctor.

Will this improve sex?

We get this question a lot. We cannot make any claims. However, if you consider that ELITONE exercises and tones the pelvic floor muscles, our customers tell us that it has helped.

What is the GelPad made out of?

Rest assured, as an FDA-cleared device, it has passed all biocompatibility tests.  The gels in the GelPads are non-toxic hydrogels, which means it is mostly salt-water.  It is slightly sticky, but comes from the wound-care industry, which means that it does NOT pull hair and is very gentle.

Can ELITONE be shipped internationally?

No, not yet.