Elidah offers a satisfaction guarantee on the ELITONE® device. We stand behind the quality of ELITONE and hope you are happy with the device. If you are not satisfied with the product you may return it within 60 calendar days of purchase for a refund or replacement.
If you are considering a return because you are unhappy with the results, please understand that everyone’s body responds to treatment differently. It may take up to six weeks of consistent use at a high-intensity level before you achieve improvement. For best results, we recommend that you follow the treatment plan provided in the ELITONE User Manual. Elidah’s Customer Service team is happy to answer any questions you may have. If you still wish to return the product please follow the steps below: