Good news: Elitone may be covered by insurance. We process Original Medicare claims directly to make things easier for you. For Medicare Advantage or private insurance, billing is handled by a third party and coverage is not guaranteed. Insurance purchases do not qualify for online pricing, free shipping, returns, or promotions. This page helps you understand your options.
I want to use Original Medicare (Part B)
Elitone and Elitone URGE are Medicare Part B (Original Medicare) eligible. View the step-by-step Medicare Guide here.
Quick Overview
• Your doctor sends us a prescription (DWO) with brief clinical notes.
• We text you when processing starts and contact you to confirm any co-pay and collect required forms.
• You sign required documents and we ship Elitone to your home.
Tip:
Most delays happen when we are waiting on missing information or signatures, or when we are unable to reach the patient or doctor.
Please watch for calls, texts, and emails (check your spam) from Elidah or Elitone and respond promptly to avoid delays.
I want to use Medicare Advantage, Medicaid, or private insurance
NOTICE: We can process Medicaid in Arkansas, Connecticut, Idaho, Indiana, Minnesota, New Jersey, Oklahoma, Texas, Washington.
Elitone and Elitone URGE are covered by SOME providers, but coverage depends on your specific plan. At this time, we can process some Medicare Advantage or private insurance plans but they do include a co-payment. However, HMO plans are not eligible for coverage as these plans typically require services and products to be provided directly through their network of approved providers.
We can provide an initial eligibility assessment, but processing and billing must be handled by an in-network partner. This process can take 4–8 weeks and may ultimately be denied. Because of these potential delays, many women choose to self-pay to begin treatment right away.
Please note: Insurance coverage is not guaranteed and depends entirely on your individual plan and provider. If you choose to pursue coverage, here are the next steps:
This process typically takes 4-8 weeks (or longer) depending on how quickly you and your insurer respond to request for additional information, and the availability of an in-network billing partner.
I want to self-pay for my Elitone (fastest)
Elitone and Elitone URGE are available without a prescription, so many patients opt to self-pay and avoid delays due to insurance processing. Your next steps for self-pay include:
Notes:
I already submitted my Rx-DWO form
Please note, it can take 3 weeks to process an original Medicare form and much longer for other plans.
Expect a call or email from 203-508-4249 (Serrena). You may also contact that number or email billing@elidah.com at any time.
The slowest part is trying to reach you for more information. You can be proactive by providing your insurance information (if you haven’t) and signing the forms:
I’m looking for the insurance codes - HCPCS, DME and ICD-10
Manufacturer: Elidah, 31 Pecks Ln Ste 11, Newtown CT 06470
Elidah has obtained these insurance codes for the Elitone product lines.
| Product Name | HCPCS/DME Code | Description |
| Elitone | E0740-NU | Non-implanted pelvic floor electrical stimulator, complete. |
| Elitone URGE | E0740-NU | Non-implanted pelvic floor electrical stimulator, complete. |
| Elitone GelPads Pack of 5 | A4595 | Electrical stimulator supplies |
Elitone is approved for nationwide Medicare Part B coverage as Durable Medical Equipment (DME). Medicare covers Elitone as a rental for 13 months, after which ownership transfers to the patient. You will be responsible for any co-pays or out-of-pocket costs.
Requirements for Coverage:
Note: Medicare Advantage (Part C) follows the same requirements but often requires an in-network, state-specific DME provider. Coverage, co-pays, and availability vary, and we may not have a DME provider for the specific plan.
Many private insurers provide coverage for devices like Elitone. Every insurer has different coverage policies and requirements. Ask your insurance provider first if they cover Elitone (use the codes and information below) and whether there are pre-requirements (see examples under the Medicare section).
Did you know that Elitone can be paid for under FSA or HSA? This often is a great option if you have a high deductible that is not met. Just checkout on our website and pay with SIKA.
Medicaid is state-specific and the requirements vary. Although the list is growing, Medicaid can cover Elitone in the following states: Arkansas, Connecticut, Idaho, Indiana, Minnesota, Oklahoma, Texas, & Washington.
