We can’t proceed until we have your insurance information. So upload it now. If you have Medicare Part B, we’ll also ask you to electronically sign a few forms.
Once we have that, we’ll check your eligibility and get back to you with any out-of-pocket payment you’ll need to make. After uploading your insurance info, you should hear from us via TEXT/MOBILE or EMAIL within 2-3 business days. It’s very important that you respond quickly. Your case is put on hold until you reply. The sooner you respond, the sooner we can get you your Elitone.
Common Delays:
- The patient doesn’t pickup the call because it’s from an unknown caller
- We can’t leave a voicemail because the patient’s voicemail is full
- The email goes into a promotions or spam folder and isn’t seen
- The patient doesn’t upload their insurance information or sign the required forms
If you’re having difficulty, contact billing@elidah.com