Frequently Asked Questions

Using Elitone Purchasing Elitone
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Using Elitone

Elitone for Men is used at your convenience in the privacy of your home. A GelPad is placed on your perineal area (behind the scrotum) and then connected to a tiny controller. (see below). After putting on your clothes, clip the controller to your waistband, and press a button to start the treatment. During treatment, you can walk around and continue your daily routine. After 20 minutes of treatment, the controller turns off automatically.

The recommended use is to treat 5x/week until symptoms improve.

A User Manual accompanies the device and includes easy-to-follow instructions.

Elitone GelPad placement men

You may feel a tingling sensation where the GelPad contacts the skin. Internally, you should feel a gentle tightening for 6 seconds then 6 seconds of “rest.” This sequence repeats 100x during the treatment.  A few minutes into the treatment, your skin may feel a little numb.  Elitone is specially developed with PMW technology to send signals safely and comfortably through the skin to reach the muscles and treat urinary incontinence [unlike low-frequency devices like TENS for pain management].

The gel used in the GelPads can be applied over hair and will not pull hair when removed. However, there does need to be good skin contact, and so trimming of hair may be required.

Perhaps. The biggest factor we saw with the speed of improvement is the degree of intensity coupled with consistency of treatment. You can treat more than the recommended schedule, but remember your pelvic floor muscles need to recover after a “workout,” and just as with regular exercise, it’s possible to fatigue the muscles, reducing the benefit.

Rest assured, as an FDA-cleared device, it has passed all biocompatibility tests. They are mostly salt water, so very body-friendly. The ingredients from most to least: glycerin, water, salt, polyacrylic acid, and cotton paper scrim.

Elitone for Men is designed to strengthen the pelvic floor muscles responsible for bladder control after prostate surgery. Many men focus first on regaining continence so they can move forward with the rest of recovery. Sexual function recovery varies and should be discussed with your physician.

Elitone is found to be both safe and effective by the FDA. The most common side effects are skin irritation and muscle fatigue, and these most often occur when the device is used more than the recommended amount. Both are typically addressed by taking a few days off from treatment.

When you receive your Elitone, thoroughly reading the User Manual is important. It explains proper operation and how to avoid misuse.

Do NOT use if you:

  • Have an electronic implant (e.g., cardiac pacemaker, implanted defibrillator) or suffer from heart problems.
  • Have active cancer, epilepsy, or cognitive dysfunction.
  • Have had pelvic floor surgery within the last three weeks.
  • Have complete denervation of the pelvic floor.
  • Have a history or symptoms of urinary retention, extra-urethral incontinence, or overflow incontinence.
  • Have persistent incontinence more than 12 months post-prostatectomy.

Purchasing Elitone

No prescription is needed to buy Elitone For Men. However, for those who have insurance coverage, an Rx may be needed for coverage.

Elitone is covered by Original (traditional) Medicare, part B. Although coverage requires a prescription and a prerequisite of at least 4-weeks of attempted pelvic floor muscle exercises, the process is straightforward.  View the step-by-step Medicare Guide here.

Please note that Medicare Advantage, part C, is NOT the same as Original Medicare, and is private. Some private insurance providers cover a portion of the cost of Elitone and Elitone URGE.  In most cases, private insurance presents more hurdles, is a long process, and has many requirements including in-state-specific requirements. Learn more on insurance/reimbursement that may be helpful.

Flexible spending accounts (FSA) and health savings accounts (HSA) are programs that allow you to set aside money (before taxes) for specific healthcare expenses (including Elitones, but not socks). Many accounts don’t “roll over” from year to year, so Elitone can be a great option to use up funds before the end of the year.

Simply shop as usual then choose the HSA/FSA payment method at checkout. No receipts, no reimbursements, no hassle.
Alternatively, you may get reimbursed with the help of this letter.

The Elitone for Men Kit is $449 which includes the device and 3 GelPad packs (enough for the initial treatment).

If there is a sale or promotion, it will be visible on this current product page, shown after taking a quiz, or sent in an email. We do not advertise sales on any other website, and other discount websites will likely have fake codes.

Both PayPay and Affirm offer quick loans subject to an eligibility check and approval (Checking eligibility will not impact credit. If you decide to pay with installments through Affirm, your payment plan and repayment activity may be reported to credit bureaus.) You must set up an account with them, but they make it easy. Both include a “pay later” option, which means your first payment is usually after a month – a true trial!

TIP: If you get denied on one platform, try the other one! See below instructions from the Checkout page.

  • PAYPAL: Log into PayPal and look for your options (not all options will be available to everyone):
    • PayPal Pay Later: No interest if paid in 6 months or less. Enter: date of birth, SSN last 4 digits, phone, annual income after taxes → Review & Agree
      • If you don’t see an option for PayPal Credit, you may need to hit (SEE MORE)
      • Choose longer than 6 months to bring payments down, but this includes interest.
  • AFFIRM: Create an Affirm account after they ask a few questions.  Learn more at Affirm.
    • Pick your plan. Likely, there is interest.

Unfortunately, Elitone for Men cannot yet be shipped internationally.

We usually ship next business day USPS or UPS. Depending on your distance from CT, it can take typically 3-7 business days to be delivered, and tracking info will be emailed to you (check SPAM).

Report any shipment issues within 5 business days of any mail being delivered or lost, or we may be unable to assist. A police report may be required.

Rest assured, packages ship in plain brown boxes and are reasonably small (roughly 10 x 6 x 3 inches).

Please see the details of the Return Policy here.

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