Questions? Comments? Concerns?
We’d be more than happy to ease your mind with more details about Elitone®. You may also find answers to your questions in our FAQs. Contact us:
- By phone at 978-435-4324
- By mail at 31 Pecks Lane, Suite 11, Newtown, CT 06470
- Email us by filling out the form below:
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Current Customer
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Delivery / Tracking
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Add RecommendationAdd TagsView All Assigned TagsTroubleshooting
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Add RecommendationAdd TagsView All Assigned TagsMissing/Broken Cables
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Shipping and Tracking
Orders placed on elitone.com ship USPS from Connecticut by the next business day. You'll receive a tracking email when your order ships.
Please check your Junk/Spam folders first!
I still have a question.
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Filling an Rx for a patient
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Add RecommendationAdd TagsView All Assigned TagsOffering Elitone in my practice
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Add RecommendationAdd TagsView All Assigned TagsObtaining additional product info
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Clinician Info
Our Clinicians page provides helpful information for healthcare professionals, including summaries of clinical studies. If you've reviewed that info and still have a question, please continue.
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How Can We help?
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Prescribing and Recommending Elitone
Elitone is available both OTC and with an Rx. We work closely with healthcare providers to get Elitone to your patients. Visit HERE to learn more.
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Have you reviewed our FAQs?
Our FAQ page is a great resource. It includes questions including "How to use Elitone?", "What are the payment options?", "Does Medicare cover it?", and many more.
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Troubleshooting
Visit the Start page for tips on proper device use and how to troubleshoot common issue.
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Returns
Product purchased from elitone.com can be returned (received) within 60 days of purchase for a full refund. Call the phone number above to initiate a return. Review our Return Policy HERE.
I reviewed the Return Policy and still have a question.
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Order Replacment Cables
Lost or broken cables? No problem. Click HERE to order replacment cables. Free Shipping.
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We offer a 60-day money back return policy. To initiate the return you'll need to call (978.435.4324) our office during regular business hours (M-F, 8:30-5 ET).
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